Customers
10 years of Gophr: 10 things i’ve learned about running a courier business
It’s hard to believe, but Gophr celebrated its 10th anniversary last month. As I reflect on this milestone, I want to take a moment to thank everyone who’s been part of this journey. The customers,…
Gophr In-app Courier Training: How we improve delivery standards
Gophr's In-App Courier Training: How it improves delivery standards If a decade in same day deliveries has taught us anything it's that courier quality matters. Particularly for our clients.…
How peaky businesses are getting ready for peak deliveries, 2023-style
The Xmas / Black Friday peak period is important for just about every business - holiday sales typically make up about 20% of annual retail purchases. And we're heading into a holiday season where…
A courier’s guide to sustainable packaging
As demands for quick and convenient shipping stay strong, it’s easy to overlook one critical element: the packaging. Climate change and consumer demand is pushing sustainable packaging high…
Christmas 2022 last posting dates
Just a quick heads up that Gophr is ‘open’ and delivering EVERY DAY over the Xmas period - even on Christmas Day* should you need us. With industrial action causing all sorts of postage backlogs,…
Working with couriers to deliver office culture to remote workers
This article appeared originally on Hofy's website on 15/03/2022 This month marks two years of a world gone remote, catalysed by the COVID-19 crisis. And yet, even two years in, many remote and…
How to make the most of your Shopify store with the Gophr x Zapiet integration
Gophr has now integrated with Zapiet's app, Zapiet - Pickup + Delivery, which means customers can generate quotes at checkout, create delivery jobs, receive status updates and cancel jobs, all from…
Floral delivery issues: What do consumers complain most about on Twitter?
The first floral delivery service was founded by 15 American florists in 1910. Nowadays you can send flowers for pretty much anything from showing appreciation, sending congratulations, mourning a…
4 questions about how to build a dedicated in-house delivery fleet – and the answers you need
Businesses of every size are benefiting from the boom in online shopping. Online shopping is one of the most popular activities worldwide, with e-retail revenues projected to surpass $8.1 trillion…
4 Ways to Get Better at Delivery as a FloristÂ
As spring quickly approaches, florists need to get ready for their busiest time of year. Union Fleurs, the International Flower Trade Association, reports that the peak seasons for flowers are…
A Courier’s Guide to Remote Work Delivery
Hybrid working looks set to continue for many businesses across the UK even after all the Coronavirus restrictions are lifted. Which means there’s added complexity for PAs, EAs and TAs who now have…
5 Ways Same Day Delivery Can Help Printers
On-demand printing remains a large industry, one that is still viable and competitive, even in the digital age. According to Print Business, for instance, the numbers for 2018 showed that printing,…
Gophr’s SMB Guide: How to launch same day delivery
In the fast-paced world that we live in, where hyper-fast grocery startups are getting goods to customers in 10 minutes, it’s no surprise that people expect everything possible to be delivered…
How is Peak uncertainty affecting your carrier plans?
Peak stress? Here’s what you can do... Trying to predict exactly what will be thrown at retailers this peak season is a little like trying to nail jelly to the wall. The pandemic, global supply chain…
How many people still miss deliveries despite working from home?
We have seen a major shift in remote working over the last two years with many professionals working remotely. At the end of the Coronavirus job retention scheme in September 2021, 16% of businesses…
Stronger, faster, better: How electric bikes have helped us triple the size of our London bike zone
First up, what is the bike zone? It’s the designated area in London where your Gophr deliveries are eligible to be booked on push bikes or cargo bikes.  And triple the size. Really? Yep 3x. Made…
Same Day Delivery comes in many different ‘flavours’
Same day delivery was once associated with bouquets of flowers, legal documents and forgotten keys. Fast forward a lockdown or three, with people demanding greater convenience, same day is fast…
How to run a same day delivery pilot
Same-day delivery is a simple concept that’s difficult to get right in practice. Getting it right requires a well-planned pilot programme; with a clearly defined objective, and all the important…
Hub to Home: Bundled or unbundled?
There’s a maxim in delivery that the ‘last mile’ is the most difficult and expensive of all the miles. Estimates put it at 40 - 50% of the total fulfilment cost, and that’s before you factor in the…
Supporting our people and the planet
We think of sustainability as being two-fold; people and planet. We’ve always worked very hard at making sure we go further than others in our sector on the people side, making sure we do better by…
Same day delivery extends reach of click and collect
This article was featured in the Scottish Grocer as an advertorial. Click + Collect has become a leading omnichannel solution for many retailers thanks to its low cost and convenience (particularly…
Ordering and delivery habits in 2020
This year has been one of monumental change, and that’s of course largely down to the impact of the global coronavirus pandemic. With more people than ever before working from home, and social…
21st century milkmen: providing delivery services for your local community
The situation So you may have heard by now that the entire country is on lockdown. You’ve also probably read all the articles about how couriers and those working for a local delivery service are now…
A how-to guide for bricks-and-mortar businesses pivoting to dark store delivery models
Even before the recent Government lockdown was announced we were getting a lot of enquiries around providing delivery from businesses looking to adapt to a delivery-only model, so we’ve put together…
Learn the first steps to building the ultimate same-day logistics management platform
Updated: 22/12/19 Our same-day logistics management platform is fundamental to everything we do at Gophr. So, we thought we’d share how we built the brains of our business. We’ll explain how our…
How we gather valuable user insights to drive product innovation
Updated: 21/12/19 Gophr is a marketplace made up of two sides: couriers and customers: supply and demand. Startups working in the on-demand delivery sector tend to be well funded enough that they…
Cycle couriers tackling the sorry state of the London air crisis
Updated: 3/12/19 We’re very proud to be working with two highly-innovative British Tech companies: CleanSpace and Inmarsat. Together, we're undertaking the largest air pollution research project in…
Trying to fix a broken industry is hard; here’s what we’ve learned
Updated: 30/11/19 A few years ago I had an idea that changed the game for the courier industry. At the time I never stopped to think how this thought would lead me to quit my job to go and work in an…
Interviews from the void: The Good Brownie Co.
Updated: 22/11/19 Everyone can appreciate the feeling when you get to eat something that’s really good. David, the co-founder of the Good Brownie company, has a distinct vision for how his brownies…
