Hybrid working looks set to continue for many businesses across the UK even after all the Coronavirus restrictions are lifted. Which means there’s added complexity for PAs, EAs and TAs who now have to manage and equip teams across multiple locations. And delivery matters, so it’s important to have a strong same day delivery game in place. 

At Gophr, we’ve helped hundreds of businesses across the UK adapt their working practices over lockdown; from delivering meal kits at lunchtime, to wet signatures halfway across the country, to delivering entire home offices to remote workers.

Here are some things to consider with same day delivery: 

  1. Know your next day from your same day. Same day is speedier than next day (obviously), but also same day means a single courier picks up and drops off (no overnight warehousing) which means it’s more secure, and you often don’t need to label or even box up your consignment.
  2. Communication and live tracking will make your delivery life so much easier, so look for partners with tracking links and live chat functions.
  3. Make changes as early as you can to avoid cancellations and additional costs.
  4. If you’re sending sensitive documents, then background checked couriers (e.g. DBS) are a must.
  5. Book return journeys or wait and returns at the same time to save you time and your company money. And, if you’ve got lots of parcels to send in one go, then choose a multi-drop option to consolidate them all into one journey. It’s much cheaper than having each parcel delivered separately.
  6. More accurate descriptions = better vehicle allocation. You know you’ve entered the wrong dimensions when a pushbike turns up to collect office furniture.
  7. Get prepped for pick up so you don’t get charged with waiting time costs or cancellations. “I give our remote workers as much time as possible to get ready for the courier, with details to add to the parcel and timings so it’s ready to go.”
  8. For packages of any value, you’ll need to check insurance levels. Couriers should offer different levels as standard, with options to upgrade if needed. 
  9. Stick to Covid-safe regulations as ‘post lockdown anxiety’ remains a real issue for many. Make the most of your courier’s contactless delivery option.
  10. Consider how you can use delivery creatively to deliver office culture to the home… gifting, personalisation, a book swap etc.

Choosing the right delivery partner can make all the difference. Gophr delivers same day, for everyone from household name retailers like Co-op and HelloFresh, to local independent agencies and law firms. And, we make same day delivery simple; simple to quote, book, track and manage online. It only takes a couple minutes to get set up at www.gophr.com or if you want to find out more or talk through your business needs, email us at partnerships@gophr.com.