Despite shops reopening last June, footfall for Central London retailers was down 72%. Tourists and locals alike were wary of visiting stores like they used to.
Our couriers helped Dropit to give shoppers a new fulfilment option: browse items in-store, then have those products collected and shipped to your home or hotel later the same day. This gave shoppers a more reassuring way to buy and retailers another delivery option they could offer to customers.
“We speak the same language. It’s like we’re working on the same team. The team at Gophr understand exactly what we’re trying to achieve and always work hard to make it happen.” Laura Dai, Director of Logistics and Implementation, Dropit
Dropit: the safe and stress-free way to shop
Dropit is a retail technology platform with solutions for shopping centers, brands, and consumers. Dropit’s Handsfree Shopping service allows shoppers to choose items in-store and have those items shipped to their home address or hotel so they don’t have to carry them around. It also gives retailers the omnichannel fulfilment technology to launch a fulfilment-from-store operation that combines e-commerce and brick-and-mortar stores as one.
Finding a tech enabled courier to help launch their pioneering solution
Dropit needed a same day courier who could offer total flexibility and coverage across London, with drivers available until 10pm in the evening. They were also shifting to a more automated service, which meant they needed a flexible API that could integrate with their systems.
How Dropit used same-day delivery to provide shoppers with ultimate convenience
Our couriers were able to deliver ‘hands-free’ shopping on a same day and next day basis across London, including evenings.
In one instance, a customer made an order on the same day they were flying out of the country. Our courier was able to meet the customer at Heathrow Terminal 5 before they went through security.
“I don’t know how they did it but they did it,” Laura Dai from Dropit said. “But I’m really proud of your ops team and courier.”
If you have any questions about our service or want to chat, please get in touch with us at partnerships@gophr.com.
