Gophr - London Hidden Economy

London’s Hidden Economy Is An Early Riser

> Early-morning deliveries now account for more than twice as many courier jobs as evening runs
> Courier job volumes in the capital are up 38% year-on-year
> 33% year-on-year rise in London’s early-hour activity

Data collected using Gophr’s own courier data and research)

A city’s hidden economy is its unseen pulse, the behind-the-scenes movements and workers that keep it running outside of the 9-to-5 from couriers and taxi drivers to bar staff and coffee shop owners.

LONDON’S COURIER HOTSPOTS

Which London locations have seen the largest surge in courier jobs in the past year?

NW1 (+45% YOY)

Camden / Marylebone

E1 (+33%)

Shoreditch / Whitechapel

SW11 (+31%)

Clapham / Battersea

W1 (-15% YoY)

Soho / The West End

London’s Courier Deadspot

Which London location has seen the largest drop in courier jobs in the past year?

What's driving the surge

Construction Deliveries

+59% YOY

Pharmacy Deliveries

+101% YOY

London’s 2024 Hidden Economy was...

> Evening-heavy: fueled by food deliveries (catering, wholesale, and restaurant supply) , aggregators (perishable goods – cakes, flowers) , and nightlife logistics.

> Commercial and office-centric: concentrated around city-centre workplaces and hospitality zones.

> Anchored in central locations: the heartbeat of after-hours London including Soho, Shoreditch, the Square Mile.

London’s 2025 Hidden Economy is now...

> Early-rising: Powered by trade, pharma and coffee

> Infrastructure-driven: Deliveries to sites, surgeries, and supply chains replacing office drop-offs.

> Spreading beyond the centre: From suburban high streets to hospital hubs, London has a new morning map.

"London's hidden economy has always been there, running quietly beyond the 9-to-5. What our data shows is that it's increasingly shifting in favour of mornings, despite London being known as the late-night city. .... "It's a rebalancing of London's rhythm, and couriers are at the heart of that shift."

Graham Smith, Strategic Accounts, Gophr

Need Better Business Deliveries

in London?

Our business accounts offer all the usual Gophr delivery services + invoicing, team accounts, volume discounts and lots more.

Get in touch to see if we can help you deliver better.


Online Pharmacy Delivery Report - 2025

DISPENSING FROM A DISTANCE

Online Pharmacies Lag on Same-Day Delivery,
Putting Patient Safety at Risk

Key findings

Fastest delivery speed offered across major online pharmacies

Same day:

12%

Next day:

60%

2 days+:

8%

No
Guarantee:

4%

1 in 3 of all users of Royal Mail (not just pharmacies) reported a delivery issue in 2024, with 13% experienced delays or missed parcels.

For patients with no fallback local pharmacy, even minor issues can disrupt prescribed medication routines.

The only UK regions where you can receive same-day delivery of items from online pharmacies (from those that offer this option)

  • London

    > Phlo, Pharmica, SimplyMeds

  • Essex

    > SimplyMeds

  • Birmingham

    > Phlo

  • Manchester

    > Phlo

Weight Loss Drugs Driving Online Pharma Demand

According to secondary reports based on NHSBSA (an arm’s length body of the Department of Health and Social Care in the UK) data, NHS prescriptions for Wegovy are estimated at around 182,000 items in 2024.

Mounjaro, launched in late 2024, is already believed to have exceeded 94,000 prescriptions in just a few months. Ozempic, prescribed primarily for type 2 diabetes, accounted for just over 83,000 NHS patients in the 12 months to February 2025

Sources: NHS Prescription Cost Analysis 2024/25; select NHSBSA FOI data referenced in policy briefings and national media (e.g. The Sun, The Times, Reuters).

“I’m in my 80s and after I fainted a couple of times while out shopping my doctor put me on medication for a benign heart condition.

“I’m in pretty good shape and the medication seems to be doing its job and thank goodness I am able to continue to be active. At some point I was worried they’d tell me I couldn’t drive, but fortunately that’s not the case; my car is still a lifeline for me!

“However, my memory isn’t what it was and one Friday evening a few weeks ago I had a bit of a scare. I was about to take my tablet but realised the pack was empty and I didn’t have any more – I’d forgotten to order them! My doctor had stressed to me the importance of not forgetting to take my daily tablet, so I was a bit stressed out. I called a younger friend and they were able to switch the pharmacy supplier so that I received my medication the very next evening through my letterbox.

“I didn’t know this kind of service existed but it absolutely saved the day for me!”

Beryl, Online Pharmacy User

“When my husband and I decided to take the plunge and start on Mounjaro we’d done loads of research. We read all the safety data so we were aware of any side effects and the things to avoid doing. We also knew we had to build the right kind of exercise into our plan to avoid losing muscle mass.

“We did our research on which online pharmacy to choose. Getting meds delivered is not like getting a pizza to your door, and you need peace of mind.

“We looked around for a pharmacy that showed that it had all the right safety measures in place so that we could be confident we were getting what we ordered. It took us a bit of time until we were happy with the speed, reliability, and we were able to track progress closely.

“Now we have, we’ll never look back.”

Wendy, Online Pharmacy User

 

“The UK’s online pharmacy sector is at a crossroads. If it’s going to evolve from elective convenience to critical healthcare infrastructure, it needs delivery to match. With in-person pharmacy closures rising, and chronic condition prescriptions increasingly handled remotely, speed and certainty are no longer optional but essential.”

Graham Smith, Strategic Accounts Director at Gophr

Find out more about Same Day Pharma Delivery

Gophr is one of the UK’s leading pharma delivery networks, helping online and offline pharmacies – inclucing Phlo and Superdrug – delivery critical medicines nationwide. 

Link to all sources:

Royal Mail data:

https://www.ofcom.org.uk/siteassets/resources/documents/postal-services/monitoring-reports/2023-2024/pmr-2024-measuring-user-experience-of-parcel-delivery-to-residential-addresses.pdf?v=383937

Pharmacy Market Review:

https://www.christie.com/news-resources/press-releases/pharmacy-market-review-2024-press-release/#:~:text=When%20tracking%20the%20movement%20in,technology%20to%20undertake%20patient%20consultations.

Surge in weight-loss jabs demand:

https://www.thetimes.com/uk/healthcare/article/weight-loss-jabs-fuel-surge-in-demand-for-online-pharmacies-sld92js2v

https://www.theguardian.com/society/2025/jun/23/nhs-begins-mass-rollout-of-weight-loss-jabs-to-patients-in-england

https://www.thetimes.com/uk/healthcare/article/ozempic-online-buy-uk-32kxb7hmf

https://www.thesun.co.uk/health/35316622/fat-jab-nhs-prescriptions-doubles


Online Pharmacies Audited:

Pharmacy2u

Lloyd’s Pharmacy

Chemist 4 U

The Independent Pharmacy

Simple Online Pharmacy

Dr Fox

Health Express

Medino

Pharmica

Weldricks Pharmacy

Phio Pharmacy

Chemist Direct

Pilltime

Ashcroft Pharmacy

Chemnist Click

Coda Pharmacy

Oxford Online Pharmacy

UK Meds

Pharmacy Planet

MedExpress

Cloud Pharmacy

Simply Meds

PostMyMeds

 

Image Credits

Vaccine icons created by Jesus Chavarria – Flaticon

 


Trade Delivery Report - 2025

From Click to Fix: The State of Delivery in the UK Trade Sector

UK Hardware and DIY Retailers are still lagging behind when it comes to delivery

  • Fewer than 1 in 4 (22%) of hardware and DIY businesses offer same-day delivery, which could be contributing to project delays
  • Average price of delivery in the sector is £19
  • Businesses using delivery partners often achieve lower costs £17

Delivery speeds offered by major hardware and DIY retailers

Same day:

22%

Next day:

32%

2 days+:

22%

No
Guarantee:

23%

“The lack of same-day options represents a missed revenue opportunity for hardware and DIY retailers, especially given the time-critical nature of projects and the importance of meeting national housing targets."

Implementing same-day delivery is often simpler than perceived. Existing branch networks for multi-store retailers, already supporting next-day delivery and click-and-collect, facilitate a straightforward transition. Same-day delivery offers significant value in the hardware and DIY sector. Construction projects often rely on just-in-time schedules, where even minor delays can impact profitability.”

Graham Smith, Strategic Accounts Director at Gophr

UK HARDWARE & DIY BUSINESSES ANALYSED

64 Retailers
Total Audited

29 Independent Retailers

35 Group Owned Retailers

WHICH TYPES OF HARDWARE AND DIY DELIVER FASTEST

#1  PAINTING & DECORATING SUPPLIES

  • 75% Same Day
  • 25% Next Day
  • £5.48
    average delivery charge

#2  TOOL HIRE & EQUIPMENT RENTAL

  • 50% Same Day
  • 50% Next Day
  • £15.00
    average delivery charge

#3  PLUMBING & HEATING SUPPLIES

  • 33% Same Day
  • 17% Next Day
  • £7
    average delivery charge

#4  ELECTRICAL DISTRIBUTORS

  • 28% Same Day
  • 35% Next Day
  • £6.68
    average delivery charge

INDEPENDENT VS GROUP OWNED RETAILERS
HOW DO THEY MEASURE UP

OFFERS SAME OR NEXT DAY DELIVERY

  • 51 % INDEPENDENT
  • 57% GROUP

OFFERS TWO DAYS OR LONGER

  • 49% INDEPENDENT
  • 43% GROUP

DELIVERS VIA LOGISTICS PARTNERS

  • 28 % INDEPENDENT
  • 49% GROUP

DELIVERS VIA OWNED DELIVERY FLEET

  • 72% INDEPENDENT
  • 51% GROUP

Looking to offer Same Day Delivery?

Gophr can help with that..

We’re one of the UK’s leading trade delivery networks, helping thousands of hardware and DIY retailers nationwide with their deliveries.

We’re also the nationwide preferred supplier for Rexel, Leyland SDM, Screwfix and more

DIY and Hardware chains analysed by Gophr

64 Total businesses audited

29 Independent Retailers

35 Group owned retailers
….

Paint & Decorating Supplies

Hire & Equipment Rental

Plumbing & Heating Supplies

Electrical Wholesalers & Distributors

Safety & Workwear Supplies

Specialized Electrical & Industrial Components

Electronics & Home Appliances Retailer

Windows, Doors & Home Improvements

Roofing & Insulation Supplies

Home Improvement & DIY Retailer

Building & Construction Supplies


Valentine's Flower Deliveries 2025

Last-minute lovers

Are you leaving deliveries too late this Valentine’s Day?

  • 5X 
    Based on an analysis of last years’ order data, Gophr expects to receive over five times as many same day delivery flower orders from its trade customers on 14th February vs orders received on the previous day
  • Only 11/26 major florists**
    offer guaranteed same day as their fastest option
  • 78% same day
    Additionally, Gophr also revealed that 78% of all flower orders are booked for the same day
  • Last Orders - 11pm
    The latest delivery on last year’s Valentine’s Day being 11pm - a true last minute cupid!

“One thing we’ve learned about customers over the years is the importance they place on delivery speed. The faster we can get products to customers, the more likely they are to buy them”

COST OF LOVING

  • A 12-pack of Durex Originals Extra Safe Condoms Regular Fit from Superdrug has increased from £10.99 in 2024 to £11.49 - that’s almost an extra five pence per condom!
  • A box of Lindor Assorted Chocolates from Lindt (200g) has gone from an average price of £5.82 in Jan 2024 to £7.13 in 2025 
  • The average cost of weddings taking place in 2025 has increased to £25,625, a jump of 3.7% from the 2024 figure of £24,710.
  • Eating out at a restaurant cost 20% more in 2024 YoY and is set to rise even higher this year.

Want to deliver quicker?

Gophr can help with that.

Get in touch to find out how we help florists get setup for same day delivery.

Top 25 UK florists analysed by Gophr

Amarante Flowers Freddies Flowers
Appleyard London Great British Flowers
Arena Flowers Haute Florist
Bloom Interflora
Bloom & Wild Love Delivered
Bunches Marks & Spencer
Eflorist Moonpig
Floom Moyses Stevens
Floward Next
Flower Box Prestige
Flower Station Ronny Colbie
Flowersbx Waitrose
Flying Flowers

Links to all sources:

“A box of Lindor Assorted Chocolates from Lindt (200g) has gone from an average price of £5.82 in Jan 2024 to £7.13 in 2025”  – https://www.trolley.co.uk/grocery-price-index/

 

A 12-pack of Durex Originals Extra Safe Condoms Regular Fit from Superdrug has increased from £10.99 in 2024 to £11.49 – almost an extra five pence per condom! https://www.superdrug.com/health/sexual-health/condoms/durex-originals-extra-safe-condoms-regular-fit-12s/p/535602 

 

The average cost of weddings taking place in 2025 has increased to £25,625, a jump of 3.7% from the 2024 figure of £24,710 – https://www.compareweddinginsurance.org.uk/blog/average-cost-uk-wedding.php

Eating out at a restaurant cost 20% more in 2024 YoY and is set to rise even higher this year – https://www.thedrinksbusiness.com/2025/01/prices-at-your-local-restaurant-could-soar-by-28/


MOT Deserts 2024

Pressure for parts: The
growth of
MOT deserts

With more cars on the road and fewer MOT centres available, more drivers are having a tough time getting their cars tested and back on the road quickly.

We looked at where vehicle owners are struggling the most.

VEHICLES & MOT CENTRES IN THE UK:
  • 32.7 million
    cars on the road
  • +11.3% 
    increase in vehicles over the last 10 years
  • 22,692
    number of MOT centres
  • 167
    MOT centre closures between May 2023-2024
  • 1433 
    average cars per MOT centre (inc London)

GOPHR’S TOP TEN ‘MOT DESERTS’
(GB excluding London)

  • Milton Keynes | 3,621 cars / MOT centre
    318,700 cars - 88 MOT centres
  • Swindon | 2,753 c/MOT
    261,600 cars - 95 MOT centres
  • Brighton | 2,434 c/MOT
    92,500 cars - 38 MOT centres
  • Leeds | 2,034 c/MOT
    437,400 cars - 215 MOT centres
  • Sunderland | 1,911 c/MOT
    118,500 cars - 62 MOT centres
  • Portsmouth | 1,707 c/MOT
    116,100 cars - 68 MOT centres
  • Edinburgh | 1,455 c/MOT
    180,500 cars - 124 MOT centres
  • Luton | 1,379 c/MOT
    91,100 cars - 66 MOT centres
  • Birmingham | 1,370 c/MOT
    426,300 cars - 311 MOT centres
  • Coventry | 1,228 c/MOT
    147,400 cars - 120 MOT centres

MOT deserts 2024 - National View

Total number of MOT centres in GB:

2024:

22,962

2023:

23,129

2022:

23,296

INNTER & OUTER LONDON
TOP ‘MOT DESERTS’

  • Westminster | 12,500 cars per MOT centre
    62,500 Cars - 5 MOT Centres*
  • Islington | 8,400 c/MOT
    33,600 cars - 4 MOT Centres
  • Kensington & Chelsea |  4,762 c/MOT
    38,100 cars - 8 MOT centres
  • Lambeth | 3,163 c/MOT
    60,100 cars - 19 MOT centres
  • Sutton | 2,907 c/MOT
    84,300 cars - 29 MOT centres
  • Southwark | 2,750 c/MOT
    55,00 Cars - 20 MOT centres
  • Bromley | 2,641 c/mot
    142,600 cars - 54 MOT centres
  • Hackney | 2,531 c/MOT
    40,500 Cars - 16 MOT centres
  • Redbridge | 2,438 c/MOT
    102,400 cars - 42 MOT centres
  • Hammersmith & Fulham | 2,405 c/MOT
    45,700 Cars - 19 MOT centres

MOT deserts 2024 - National View

MOT centres in ULEZ Zones

There are 1362 MOT centres in London’s Ultra Low Emission Zone (ULEZ) which aren’t going to be the destination of choice for drivers with non compliant vehicles, putting more pressure on centres on the outskirts of the zone.

Drivers also run the risk of being charged twice for ULEZ if the vehicle has to be kept overnight, further increasing the need for centres to clear backlogs quicker

MOST COMMON MOT FAILS IN GB ARE:

These are the most common reasons for your car failing its MOT.

Source: https://motorway.co.uk/sell-my-car/guides/what-fails-an-mot

Lights & Indicators

Suspension

Brakes

Tyres

Windscreen / Display

WHICH CARS FAIL THEIR MOTS
(AND WHY)

  • Ford Fiesta
    Suspension
  • Ford Focus
    Brake, Transmission issues
  • Vauxhall Corsa
    nothing related to MOT
  • Volkswagen Golf
    Handbrake
  • Vauxhall Astra
    nothing related to MOT fails

MOT deserts 2024 - National View

MOTs explained

A vehicle MOT is an annual test of roadworthiness, which applies to vehicles that are over three years old.

A typical MOT test takes around 45 minutes to complete and includes dozens of different checks on a car, including checking the brakes, electrics, windscreen wipers, and exhaust system. 

Once passed, an MOT certificate is issued, which is valid for one year with no grace period. Once a year has passed, the car is no longer legal to drive until a new MOT test has been completed.

SOME REPLACEMENT PARTS ARE HARDER
TO SOURCE THAN OTHERS

  • Manual transmission
  • Oil Cooler lines
  • Steering shaft
  • Aluminium valve covers
  • Dashboard panels
  • Radiator hoses

Relieving Delivery Pressures

With more cars and fewer centres, the onus is on speed and how quickly garages can get vehicles back on the road.

And that speed is often determined by how quickly you can get the part delivered.

Which is where Gophr comes in 👋 supporting OEM and motor factor suppliers with ‘just in time’ same day deliveries.

To find out more about how we can help, please get in touch below.


Prescription for Pressure - Pharmacy Deserts

Prescription for Pressure: Pharmacy Deserts 22/23

COMMUNITY PHARMACIES IN ENGLAND:

  • Pharmacy opening hours are being reduced in many areas *

Total number of community pharmacies operating in England:

2020-2021:

11,636

2021-2022:

11,522

2022-2023:

11,414

(Down 222 in this period)

WHICH AREAS ARE AT RISK OF BECOMING ‘PHARMACY DESERTS’?

A ‘Pharmacy Desert’ is an urban area where more and more people are trying to access a diminishing pool of pharmacies.

  • South East
  • East of England
  • South West
  • Midlands

TOP 4 ‘PHARMACY DESERTS’ IN 2023:

South East

  • 9,379,833
    Total population (Varbes)
  • 1,557
    Total pharmacies (Statista)
  • 6024
    People per pharmacy

East of England

  • 6,398,497
    Total population (Varbes)
  • 1,201
    Total pharmacies (Statista)
  • 5327
    People per pharmacy

South West

  • 5,764,881
    Total population (Varbes)
  • 1,091
    Total pharmacies (Statista)
  • 5284
    People per pharmacy

Midlands

  • 10,956,592
    Total population (Varbes)
  • 2,202
    Total pharmacies (Statista)
  • 4975
    People per pharmacy

MOST PRESCRIBED DRUGS IN ENGLAND

#1

Atorvastatin:
59 m items
(to lower cholesterol)

#2

Omeprazole:
36 m items
(to treat indigestion & heartburn)

#3

Amlodipine :
35 m items
(to treat high blood pressure)

The new Pharmacy First service, launched 31st January 2024, gives community pharmacies the power to provide medicines for seven common conditions (listed below) without the need for a GP appointment.

The scheme is set to increase pressures on already stretched pharmacists, with these new responsibilities being added to their current, heavy workload and therefore having an impact on pharmacy users

New delivery options to the rescue

A SELECTION OF PHARMACIES THAT OFFER DELIVERY

  • Superdrug
  • Well Pharmacy
  • LloydsPharmacy
  • Numark
  • Rowlands Pharmacy
  • Kamsons Pharmacy
  • Boots
  • Phlo
  • Jhots Pharmacy

Stringent delivery processes of Controlled Medicines (drugs that are subject to high levels of regulation) and private prescriptions are vital.

(eg. anything that cannot be delivered safely is returned back to the pharmacy the very same day, maintaining a clear chain of custody and ‘No ID, No Delivery’ policies)

PATIENT PHARMACY STRUGGLES:

88-year-old Mary, has dementia but still manages to live alone supported by carers who pop in morning and evening. Mary can't use the online GP system to order her prescription medicines as she isn’t IT literate and struggles with memory lapses.

Her daughter who lives at the other end of the country orders her prescriptions online and lets Mary know when she thinks it's time to visit her local supermarket pharmacy (a 15-minute walk for Mary). However frequent delays in the pharmacy securing the medicine (and no way to reach them on the phone to see if the order has arrived in store) mean that she makes wasted trips - leaving her confused and without medication.

-Mary, 88, North West

Owain is 33 and lives with his family (two children under three) in St Albans. He works at a startup which leaves him with very little free time. Owain recently got a knee injury from running and was prescribed Naproxen.

“Free time for me is rare, what with work and raising a family. Having to go to the pharmacy, and then queuing, eats into that precious free time for me, meaning that I am continually in a rush, and unable to get out and exercise - which is vital for my mental health”

-Owain, 33, St.Albans

Amy is 33 and lives in Winchester with her family. She is self-employed. Amy has asthma and makes use of a Ventolin inhaler to manage her condition. She tends to pick up her inhaler prescriptions when doing other jobs in the week - but it’s not always a smooth process.

“Where my prescription turns up is a bit of guesswork. Sometimes it is at the Tesco Pharmacy, other times it is the pharmacy in the city centre around half a mile away. I fit in my prescription collection around my day so if I’m doing the weekly shop at Tesco, it’s frustrating if my prescription is in the high street pharmacy. It’s another journey. I’d rather be doing it all in one go.”

-Amy, 33, Winchester

Relieving Delivery Pressures

Gophr can help with that.

We’re one of the UK’s leading medical delivery networks, helping thousands of pharmacies nationwide with prescription deliveries.

We’re also the preferred supplier for Well, Kamsons, Superdrug, Jhoots and Rowlands pharmacy networks.

If you’d like to know more about how and where we deliver…

Links to all sources

Community Pharmacies by region

https://www.statista.com/statistics/973616/community-pharmacies-in-england-by-region/

https://www.statista.com/topics/11945/pharmacy-landscape-in-the-uk/#topicOverview

 

Population

https://www.varbes.com/population/south-east-population

 

Total number of community pharmacies in England:

https://www.statista.com/statistics/973616/community-pharmacies-in-england-by-region/

 

Total prescriptions dispensed in England:

https://www.statista.com/statistics/418091/prescription-items-dispensed-in-england/

 

Total number of pharmacists in England:

https://www.statista.com/statistics/418071/community-pharmacies-in-england/

 

England regions:

https://www.ons.gov.uk/methodology/geography/ukgeographies/eurostat

https://www.ons.gov.uk/methodology/geography/ukgeographies/administrativegeography/england

 

Most prescribed drugs in England:

https://nhsbsa-opendata.s3.eu-west-2.amazonaws.com/pca/pca_summary_narrative_2022_23_v001.html#2_Results_and_commentary

https://www.nhsbsa.nhs.uk/search?aggregated_field=pharmacy+data

 

Pharmacies in supermarkets: 

https://www.scrapehero.com/location-reports/Well%20Pharmacy-UK/

https://www.coop.co.uk/health

https://www.pharmdata.co.uk/nacs_select.php?query=FJ285

​​https://corporate.asda.com/newsroom/2024/09/04/asda-becomes-the-first-uk-supermarket-to-launch-online-prescription-service

https://www.chemistanddruggist.co.uk/CD136180/No-plans-for-change-at-Morrisons-Pharmacy-following-takeover

https://www.p3pharmacy.co.uk/views/are-supermarkets-the-best-place-for-pharmacies

https://www.morrisons.jobs/our-teams/retail-team/retail-roles/pharmacy

https://www.bestwaygroup.co.uk/our-businesses/well-pharmacy

https://www.chemistanddruggist.co.uk/CD136739/UPDATED-Tesco-reveals-proposals-to-close-eight-in-store-pharmacies#:~:text=A%20Tesco%20spokesperson%20told%20C,to%20close%20in%20August%202023.&text=Tesco%20continues%20to%20have%20365,large%20stores%2C%20the%20supermarket%20said.

https://www.pharmacymagazine.co.uk/news/seven-asda-pharmacies-to-be-axed-under-chains-proposals#:~:text=Asda%20has%20announced%20it%20is,in%2Dstore%20post%20office%20branches.

 

Pharmacy First: 

https://healthmedia.blog.gov.uk/2024/02/01/pharmacy-first-what-you-need-to-know/

 

Pharmacies stories:

https://www.pharmacynetworknews.com/business/1223856-permanent-pharmacy-closures-up-five-fold-in-the-space-of-a-year

https://www.theguardian.com/politics/2024/mar/29/pharmacies-england-closed-poorer-areas-more-affected

https://pharmaceutical-journal.com/article/news/lloydspharmacy-ceases-operating-90-of-branches-in-18-months

https://cpe.org.uk/our-news/prescription-charge-to-rise-to-9-90-on-1-may-2024/

https://cpe.org.uk/our-news/lloydspharmacy-confirms-exit-from-community-pharmacy-market/


Press Hub

BROWSE OUR PRESS STORIES

Exclusive data from Gophr

08/02/2024

Valentine's Day data shows lovers are leaving it to the last minute to buy gifts

Learn More

08/02/2024

Valentine's Day data shows lovers are leaving it to the last minute to buy gifts

Learn More

09/01/2024

Research shows consumers shopping for beauty online want faster delivery

Learn More

09/01/2024

Research shows consumers shopping for beauty online want faster delivery

Learn More

13/11/2023

MOT deserts: shortage of MOT test stations in the UK

Learn More

25/05/2023

Analysis shows workload pressure on community pharmacies amid closures

Learn More

Valentine's Day Flower Deliveries

Last-minute lovers

Are you leaving deliveries too late this Valentine’s Day?

  • 389% increase in orders / deliveries*
    from Feb 13th 2023 to Feb 14 2023
  • Only 7/26 major florists**
    offer guaranteed same day as their fastest option
  • 220 million roses
    sold every year for Valentine's Day in the UK

FLORISTS THAT OFFER GUARANTEED SAME DAY DELIVERY

MOST PURCHASED FLOWERS ON VALENTINE’S DAY

#1 Roses

#2 Tulips

#3 Orchids

DISTANCE TO LONDON: FLOWERS FROM THE UK

  • Peonies
    38 miles | Kent
  • Chrysanthemums
    71 miles | East Sussex
  • Tulips
    106 miles | Norfolk
  • Sunflowers
    119 miles | South Lincolnshire

DISTANCE TO LONDON: FLOWERS FROM OVERSEAS

  • Roses
    422 miles | Netherlands
  • Hydrangea
    5,713 miles | Japan
  • Orchids
    5,862 miles | Thailand
  • Carnations
    7,442 miles | Chile

WHAT VALENTINE’S SHOPPER ARE YOU?

Beyond flowers: What other gifts are people buying for Valentine's Day?

 Greetings
cards:

11%

 Meals at
home:

10%

 Chocolate:

9%

 Perfume:

9%

“One thing we’ve learned about customers over the years is the importance they place on delivery speed. The faster we can get products to customers, the more likely they are to buy them”

Want to deliver quicker?

Gophr can help with that.

Get in touch to find out how we help florists get setup for same day delivery.

Top 25 UK florists analysed by Gophr

Amarante Flowers Freddies Flowers
Appleyard London Great British Flowers
Arena Flowers Haute Florist
Bloom Interflora
Bloom & Wild Love Delivered
Bunches Marks & Spencer
Eflorist Moonpig
Floom Moyses Stevens
Floward Next
Flower Box Prestige
Flower Station Ronny Colbie
Flowersbx Waitrose
Flying Flowers

Links to all sources:

http://www.flowers.org.uk/plants/plants-by-name/e-h/hydrangea/#:~:text=Hydrangeas%20sold%20and%20grown%20in%20Britain%20are%20typically%20imported%20from%20Japan.

https://www.telegraph.co.uk/gardening/tools-and-accessories/best-online-flower-delivery-companies-bouquets-same-day/

https://www.sarahraven.com/articles/how-to-plant-and-grow-chrysanthemums

https://www.ehow.com/facts_5594999_busiest-day-florists_.html

https://thirdeyetraveller.com/norfolk-tulip-fields/#:~:text=The%20Norfolk%20Tulip%20Fields%20are,access%20off%20the%20A148%20road

https://global.chinadaily.com.cn/a/202401/08/WS659b4cd6a3105f21a507b01a.html

https://www.thetimes.co.uk/article/2cc79cd6-0ee5-4c34-b015-3f79ae1304e3?shareToken=0cbdc9f1f28c3a74044e6bf1966cf798

https://www.bloomandwild.com/the-blog/floriography-language-of-flowers-meaning

https://www.zerowasted.co.uk/best-sustainable-flower-delivery

https://www.amarantelondon.com/blogs/blog/londons-best-ethically-sourced-sustainable-flowers? gad_source=1&gclid=Cj0KCQiAsburBhCIARIsAExmsu46JJ8n48bfxvDBd1ytXVXhG_6W7Lb6NWujjNpHwETyEdEgOgVswWkaAsiwEALw_wcB

https://www.timeout.com/london/shopping/same-day-flower-delivery-in-london

https://www.telegraph.co.uk/gardening/tools-and-accessories/best-online-flower-delivery-companies-bouquets-same-day/

https://store.mintel.com/report/uk-valentines-day-market-report

https://www.eflorist.co.uk/?–&gad_source=1&gclid=Cj0KCQiAnfmsBhDfARIsAM7MKi3cJk6UN9uWRyGrV8DJgoJe9Wvw7rd7X_KWhkQ_C4uCUHRQ11GaMpkaAqd3EALw_wcB

https://www.grocerygazette.co.uk/2023/03/15/morrisons-tulip-mothers-day/

https://britishfloristassociation.org/valentines-everything-you-need-to-know/ https://www.harpersbazaar.com/uk/culture/lifestyle_homes/g35278262/best-flower-delivery/

http://www.flowers.org.uk/a-z/where-your-flowers-come-from/

https://blog.teleflora.com/5-most-popular-flowers-to-give-on-valentines-day/

https://www.you.co.uk/why-you-shouldnt-buy-roses-on-valentines-day-flowers/

https://www.thesun.co.uk/shopping/gifts-and-lifestyle/21214579/valentines-day-roses-where-to-buy-cheapest-best/#:~:text=Cheapest%20Valentine’s%20Day%20roses%3A&text=Lidl%3A%20£4.99%20for%20Mixed,%2C%20available%20now%20%2D%20shop%20here.

https://home.barclays/news/press-releases/2023/02/valentine-s-day-spending–brits-getting-l-amour-for-less-/

https://www.oasishomeandhobby.co.uk/blog/post/most-popular-flowers-for-valentines-day-flower-arrangements.html#:~:text=The%20most%20popular%20flower%20to%20give%20on%20Valentine’s%20Day%20is,as%20lilies%2C%20tulips%20or%20carnations.

https://www.flowersfromthefarm.co.uk/inspiration/why-british-flowers/

https://docs.google.com/forms/d/1QdhecdqaB5ni8Ru7zsnQopvgQqbbskwNzddlNzj0la0/edit#responses


Beauty Delivery Expectations

Beauty: we want it now!

Shoppers want beauty products shipped faster

  • 42% shoppers expect rapid delivery
    Guaranteed same day or next day delivery when they purchase online.

 

  • Only 5% beauty brands offer it
    Just 1/20 have same day as their fastest option.

BEAUTY DELIVERY EXPECTATIONS

  • Speed matters more to social shoppers: Nearly double the no. of Instagram shoppers want same day vs. online shoppers
  • Women want online orders faster:47% women expect rapid delivery vs. 37% men
  • But men have the need for speed on social:On Instagram, 17% men demand same day delivery vs. 12% women. And on TikTok, 15% men demand same day delivery vs. 11% women

BEAUTY BRANDS THAT OFFER GUARANTEED SAME DAY DELIVERY

  • Byredo

  • Chanel

  • Diptyque

  • Illamasqua

  • Jo Malone

Consumer delivery expectations when shopping for beauty online

Same day:

8%

Next day:

34%

48 hours:

22%

72 hours:

11%

“Brands are lagging behind in meeting this new demand [for same day delivery], particularly for those who buy through social channels like Instagram and TikTok, where users watch an influencer’s videos or an online makeup tutorial with clickable links, and they want that item right away.”

Graham Smith, Strategic Accounts Director at Gophr

Consumer delivery expectations when shopping for beauty online vs. via Instagram

Same day:

14%

Same day:

8%

Next day:

36%

Next day:

34%

48 hours:

33%

48 hours:

22%

72 hours:

17%

72 hours:

11%

Consumer delivery expectations when shopping for beauty online vs. via TikTok

Same day:

13%

Same day:

8%

Next day:

36%

Next day:

34%

48 hours:

31%

48 hours:

22%

72 hours:

20%

72 hours:

11%

THE IMPACT OF INFLUENCERS AND CELEBRITIES ON THE BEAUTY INDUSTRY

TOP BEAUTY INFLUENCERS ON INSTAGRAM

Kylie Jenner

  • 399M
    Total followers
  • 0.5%
    Engagement rate

@kyliejenner | Brand ambassador for Kylie Cosmetics

Rihanna

  • 152M
    Total followers
  • 1.5%
    Engagement rate

@badgalriri | Brand ambassador for Fenty Beauty

Katrina Kaif

  • 78.4M
    Total followers
  • 0.4%
    Engagement rate

@katrinakaif | Brand ambassador for Kay Beauty

Instagram beauty stats

  • 82% of beauty product customers use Instagram at least once a day to consume beauty content.
  • 33% of posts on Instagram are beauty related.
  • Source: Promoty

TOP BEAUTY INFLUENCERS ON TIKTOK

Meredith Duxbury

  • 18.8M
    Total followers
  • 10.9%
    Engagement rate

@meredithduxbury | Brand ambassador for e.l.f. Cosmetics

Huda Kattan

  • 9.1M
    Total followers
  • 6.3%
    Engagement rate

@hudabeauty | Brand ambassador for Huda Beauty

Alonso

  • 8.1M
    Total followers
  • 8.6%
    Engagement rate

@arrigaalson | Brand ambassador for BOSS

TikTok beauty stats

  • The beauty category represents 42% of all sales made on TikTok over the past 12 months.
  • 17% of post on TikTok are beauty related.
  • TikTok beauty posts have a 51% engagement rate.
  • Source: Promoty

CURRENT TOP 3 BEAUTY TRENDS ON SOCIAL MEDIA

#1

Cinnamon Cookie Butter Hair

211.9M views

#2

Cherry Cola Lipstick

38.8M views

#3

Strawberry makeup

23M views

Want to deliver quicker?

Gophr can help with that.

Get in touch to find out how we help beauty brands get setup for same day delivery.

100 Top Beauty Retailers analysed by Gophr

4.5.6. Skin Jo Malone
Aesop Josh Wood
Atelier Cologne
Kate Somerville
Augustinus Bader Kératase
Aveda Kiehl’s
Avon Kiko Milano
Bamford
Kohl Kreatives
bareMinerals L’Occitane
Barry M La Mer
Beauty Pie la prairie
Benefit
La Roche-Posay
Bobbi Brown Lancôme
Boss Living Proof
Botanics* Lixirskin
BPerfect Cosmetics Louis Vuitton
Bumble & Bumble MAC
Burberry Moroccanoil
Burt’s Bees Morphe
Byredo Mugler
BY TERRY Murad
Calvin Klein Nars
Carolina Herrera Neal’s Yard
Chanel Nivea
Charlotte Tilbury No7
Clarins Olaplex
Clinique Origins
Cloud Nine Oskia
Creed Ouai
Dermalogica
Paco Rabanne
Dior Penhaligon’s
Diptyque Ralph Lauren
Dolce & Gabbana
Ren Clean Skincare
Dr. Barbara Sturm
Revolution Beauty
Dr. Jart+
Sarah Chapman
e.l.f. Shiseido
Elizabeth Arden Sisley
Estée Lauder Smashbox
Fenty Beauty SpaceNK
fresh
Sunspel Neroli
George Northwood
The Body Shop
ghd
Trinny London
Giorgio Armani Tom Ford
Glossier Too Faced
Gucci U Beauty
Guerlain UltraViolette
Hourglass Urban Decay
Huda Beauty Valentino
Illamasqua
Victoria Beckham
It’s a 10 Vieve
James Read Younique

Links to all sources:

https://promoty.io/beauty-influencers/

https://hypeauditor.com/free-tools/tiktok-engagement-calculator/?username=meredithduxbury

https://promoty.io/beauty-influencers/

https://hypeauditor.com/free-tools/tiktok-engagement-calculator/?username=meredithduxbury

Top 100 Beauty Brands on Social Media

https://7208750.fs1.hubspotusercontent-na1.net/hubfs/7208750/050923-Beauty%20Report%202023/Kolsquare_Rapport_Beaute_EN.pdf?utm_campaign=230906-Beauty%20Report%202023-EN-ANS&utm_medium=email&_hsenc=p2ANqtz–tgRlJPlkXo_QbbPgZnmeB_-fqDDKBPZrpu-hXpI2_WZiFtii98e-w44rgIsJdhpv-r3B_hjnvyAn9aIDRVwLeZkNsYA&_hsmi=273156880&utm_content=273156880&utm_source=hs_automation&hsCtaTracking=6392c1df-0464-455a-9c7f-c7639ac5c40f%7C54c758e9-1524-4808-ada8-987e5292e8f9

https://www.allure.com/gallery/celebrity-beauty-brands

https://www.cosmopolitan.com/style-beauty/beauty/a44892639/tiktok-beauty-trends-2023/

Top-10 Most Mentioned Make-up Brands by Influencers

https://cosmeticsbusiness.com/make-up-forms-nearly-half-of-all-uk

https://www.businessoffashion.com/articles/beauty/beauty-brands-driving-growth-from-tiktok-videos/

https://www.beautypackaging.com/contents/view_breaking-news/2023-10-11/top-10-most-popular-beauty-brands-on-tiktok/

https://business.instagram.com/blog/introducing-shops-on-instagram?locale=en_GB https://www.retail-week.com/marketplaces/tiktok-shop-partners-with-royal-mail/7045045.article

https://7208750.fs1.hubspotusercontent-na1.net/hubfs/7208750/050923-Beauty%20Report%202023/Kolsquare_Rapport_Beaute_EN.pdf?utm_campaign=230906-Beauty%20Report%202023-EN-ANS&utm_medium=email&_hsenc=p2ANqtz–tgRlJPlkXo_QbbPgZnmeB_-fqDDKBPZrpu-hXpI2_WZiFtii98e-w44rgIsJdhpv-r3B_hjnvyAn9aIDRVwLeZkNsYA&_hsmi=273156880&utm_content=273156880&utm_source=hs_automation&hsCtaTracking=6392c1df-0464-455a-9c7f-c7639ac5c40f%7C54c758e9-1524-4808-ada8-987e5292e8f9

https://www.allure.com/gallery/celebrity-beauty-brands

https://www.cosmopolitan.com/style-beauty/beauty/a44892639/tiktok-beauty-trends-2023/

Top-10 Most Mentioned Make-up Brands by Influencers

https://cosmeticsbusiness.com/make-up-forms-nearly-half-of-all-uk

https://www.businessoffashion.com/articles/beauty/beauty-brands-driving-growth-from-tiktok-videos/

https://www.beautypackaging.com/contents/view_breaking-news/2023-10-11/top-10-most-popular-beauty-brands-on-tiktok/

https://business.instagram.com/blog/introducing-shops-on-instagram?locale=en_GB https://www.retail-week.com/marketplaces/tiktok-shop-partners-with-royal-mail/7045045.article


MOT Deserts

Pressure for parts: The
growth of
MOT deserts

With more cars on the road and fewer MOT centres available, more drivers are having a tough time getting their cars serviced quickly.

We looked at where vehicle owners are struggling the most.

VEHICLES & MOT CENTRES IN THE UK:
  • 12.9 million
    vehicles on the road*
  • 39.6%
    increase in vehicles over the last 25 years
  • 20,030
    number of MOT centres*
  • 1,245
    MOT centre closures between 2018-2021
  • 642
    Average cars per MOT centre*

TOP 4 ‘MOT DESERTS’ IN THE UK

An ‘MOT desert’ refers to a growing number of people in an urban area trying to access a diminishing pool of MOT centres.

Bromley, South London

  • 143,700
    No. of cars (GOV.UK)
  • 59
    Total MOT centres (GOV.UK)
  • 2,436
    Cars per MOT centre

Sutton, South London

  • 85,000
    No. of cars (GOV.UK)
  • 41
    Total MOT centres (GOV.UK)
  • 2,073
    Cars per MOT centre

Leeds, West Yorkshire

  • 435,700
    No. of cars (GOV.UK)
  • 253
    Total MOT centres (GOV.UK)
  • 1,722
    Cars per MOT centre

Lerwick, Shetland

  • 16,698
    No. of cars (GOV.UK)
  • 10
    Total MOT centres (GOV.UK)
  • 1,670
    Cars per MOT centre

WHICH AREAS IN LONDON HAVE THE HIGHEST RATIO OF CARS TO MOT CENTRES?

  • 4,819
    North West London
  • 4,043
    South West London
  • 3,448
    North East London
  • 3,232
    West London

ULEZ impact on London MOT centres

There are 658 MOT centres in London’s Ultra Low Emission Zone (ULEZ) which aren’t going to be destination of choice for drivers with non compliant vehicles, putting more pressure on centres in the surrounding areas.

Total number of MOT centres in the UK:

2018-2019:

89,365

2019-2020:

89,341

2020-2021:

88,120

Relieving Delivery Pressures

With more cars and fewer centres, the onus is on speed and how quickly garages can get vehicles back on the road.

And that speed is often determined by how quickly you can get the part delivered.

Which is where Gophr comes in 👋 supporting OEM and motor factor suppliers with ‘just in time’ same day deliveries.

To find out more about how we can help, please get in touch below.

MOTs explained

A vehicle MOT is an annual test of roadworthiness, which applies to vehicles that are over three years old.

A typical MOT test takes around 45 minutes to complete and includes dozens of different checks on a car, including checking the brakes, electrics, windscreen wipers, and exhaust system. 

Once passed, an MOT certificate is issued, which is valid for one year with no grace period. Once a year has passed, the car is no longer legal to drive until a new MOT test has been completed.

Full data

Location (excl. London)
Number of cars per MOT centre
Bromley 2436
Sutton 2073
Leeds 1722
Lerwick 1670
Slough 1624
Wigan 1580
Sunderland 1433
Milton Keynes 1425
Stockport 1392
North Lanarkshire and Motherwell 1284
Kirkcaldy and Fife 1282
Enfield 1209
Harrogate 1206
Telford 1189
Swindon 1170
St Albans 1078
Croydon 1043
Galashiels 1032
Harrow and Wembley 996
Dudley 968
Perth 961
Dumfries 927
Bradford 893
Bournemouth 860
Bolton 834
Luton 815
Wakefield 739
Falkirk 739
Walsall 724
Paisley 724
Glasgow 719
Wolverhampton 698
Birmingham 658
Liverpool 653
Edinburgh 648
Watford 617
Aberdeen and Aberdeenshire 614
Oldham 532
Dundee 526
Blackpool 521
Colchester 506
Hull 499
Warrington 498
Manchester 495
Southend (Essex) 492
Kingston upon Thames 488
Bristol 470
Doncaster 469
Coventry 461
Taunton 454
Lancaster 438
Sheffield 430
Stoke on Trent 430
Kilmarnock 416
Bath 414
Plymouth 409
Leicester 405
Worcester 399
Dartford 396
Canterbury 396
Cardiff 392
Chelmsford 391
Darlington 390
Brighton 383
Peterborough 382
Swansea 370
Newport 368
Derby 366
Southampton 361
Portsmouth 349
York 303
Blackburn 300
Guildford 298
Carlisle 296
Middlesborough 281
Preston 270
Stevenage 262
Cambridge 251
Lincoln 246
Newcastle 244
Wrexham 242
Reading 224
Nottingham 221
Tunbridge Wells 215
Gloucester 213
Ipswich 207
Exeter 197
Oxford 195
Norwich 158
Average 547

Location (London)
Number of cars per MOT centre
East London 2627
North East London 3448
North West London 4819
South East London 2819
South West London 4043
West London 3232
Average 3498


Pharmacy Deserts

Prescriptions for Pressure: The Growth of Pharmacy Deserts

COMMUNITY PHARMACIES IN ENGLAND:

  • 1,274
    Pharmacies closed in the last three years
  • 11,026
    Total number of pharmacies*
  • 1.04 billion
    Total number of prescriptions
  • 90,522
    Average prescriptions per pharmacy per year (248 per day)

WHICH AREAS ARE AT RISK OF BECOMING ‘PHARMACY DESERTS’?

A ‘Pharmacy desert’ refers to a growing number of people in an urban area trying to access a diminishing pool of pharmacies.

  • West Midlands
  • North West
  • South East
  • London (Metropolitan)

TOP 4 ‘PHARMACY DESERTS’:

South East

  • 9,294,023
    Total population (Varbes)
  • 1,580
    Total pharmacies (Statista)
  • 5,882
    People per pharmacy

London (Metropolitan)

  • 9,648,000
    Total population (MacroTrends)
  • 1,857
    Total pharmacies (Statista)
  • 5,195
    People per pharmacy

West Midlands

  • 5,954,240
    Total population (Varbes)
  • 1,289
    Total pharmacies (Statista)
  • 4,619
    People per pharmacy

North West

  • 7,422,295
    Total population (Varbes)
  • 1,735
    Total pharmacies (Statista)
  • 4,227
    People per pharmacy

Total number of community pharmacies operating in England:

2019-2020:

11,826

2020-2021:

11,636

2021-2022:

11,522

Total number of prescriptions dispensed across community pharmacies in England (in billions):

2019-2020:

1,035

2020-2021:

1,016

2021-2022:

1,043

A pharmacist dispenses prescriptions faster than it takes to serve a quarter pounder at McDonald's.

2 mins 6 secs = av. time it takes for a pharmacist to dispense a prescription

2 mins 40 secs = av. time it takes to serve a quarter pounder

MOST PRESCRIBED DRUGS IN ENGLAND

1.043 billion prescription items were dispensed in 2021/2022. This was 28.7 million items (2.58%) more than the previous year.

 

Here are the top 3 most prescribed drugs:

#1

Atorvastatin:
53.4m items
(to lower cholestrol)

#2

Omeprazole:
35.1m items
(to treat indigestion & heartburn)

#3

Levothyroxine sodium:
33.2m items
(to treat hypothyroidism)

Relieving Delivery Pressures

Gophr can help with that.

We’re one of the UK’s leading medical delivery networks, helping thousands of pharmacies nationwide with prescription deliveries.

We’re also the preferred supplier for Numark, Kamsons, Lloyds, Jhoots and Rowlands pharmacy networks.

If you’d like to know more about how and where we deliver…

Links to all sources

Community Pharmacies by region

https://www.statista.com/statistics/973616/community-pharmacies-in-england-by-region/

https://www.england.nhs.uk/midlands/2021/12/22/public-urged-to-make-the-most-of-over-1200-community-pharmacies-in-the-west-midlands-this-christmas-and-new-year/

 

Population

https://www.varbes.com/population/north-west-population

https://www.varbes.com/population/west-midlands-population

https://www.varbes.com/population/south-east-population

https://www.macrotrends.net/cities/22860/london/population

 

Total number of community pharmacies in England:

https://www.statista.com/statistics/418071/community-pharmacies-in-england/

 

Total prescriptions dispensed in England:

https://www.statista.com/statistics/418091/prescription-items-dispensed-in-england/

 

McDonald’s quarter pounder stat:

https://www.mcdonalds.com/gb/en-gb/help/faq/how-long-does-it-take-to-cook-a-burger-on-the-grill.html#:~:text=As%20an%20example%2C%20if%20there,the%20grill%20in%20112%20seconds).

 

Ageing population England & Wales: https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/ageing/articles/voicesofourageingpopulation/livinglongerlives#:~:text=The%20population%20of%20England%20and,the%20previous%20census%20in%202011.

 

England regions:

https://www.ons.gov.uk/methodology/geography/ukgeographies/administrativegeography/england

https://www.ons.gov.uk/methodology/geography/ukgeographies/eurostat

 

Worst affected areas in England:

https://thecca.org.uk/40-of-pharmacy-closures-in-last-seven-years-have-occurred-in-deprived-communities/#:~:text=Research%20by%20the%20Company%20Chemists,most%20deprived%20parts%20of%20England.

 

Most prescribed drugs in England:

https://www.nhsbsa.nhs.uk/statistical-collections/prescription-cost-analysis-england/prescription-cost-analysis-england-202122


Trade – Case Studies Sector

Screwfix Sprint, the first of its kind on-demand delivery service – from pilot to 500 stores nationwide

Screwfix understands how busy the nation’s tradespeople are, and for many, time is money when they have to leave the site to collect the required tools or materials to complete a job. As part of…

Read More


How Leyland SDM rolled out a turnkey same day solution to all 33 stores with Gophr’s versatile fleet

Recognising the busy schedules of London’s tradespeople, Leyland SDM understood the importance of time, as it often equates to money lost when tradespeople have to leave job sites to collect tools or…

Read More


How leading electrical wholesaler, Rexel, launched their ship-from-store same day delivery service, Rexel Rapid, to help keep tradespeople on the tools

Rexel is combining the power of Gophr’s nationwide couriers and their local  branches to provide tradespeople with the supplies they urgently need with a 90 minute delivery service, Rexel Rapid. The…

Read More


Screwfix Sprint, the first of its kind on-demand delivery service – from pilot to 500 stores nationwide

Screwfix understands how busy the nation’s tradespeople are, and for many, time is money when they have to leave the site to collect the required tools or materials to complete a job. As part of…

Read More


How Leyland SDM rolled out a turnkey same day solution to all 33 stores with Gophr’s versatile fleet

Recognising the busy schedules of London’s tradespeople, Leyland SDM understood the importance of time, as it often equates to money lost when tradespeople have to leave job sites to collect tools or…

Read More


How leading electrical wholesaler, Rexel, launched their ship-from-store same day delivery service, Rexel Rapid, to help keep tradespeople on the tools

Rexel is combining the power of Gophr’s nationwide couriers and their local  branches to provide tradespeople with the supplies they urgently need with a 90 minute delivery service, Rexel Rapid. The…

Read More



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How to de-risk a logistics RFP

After being invited to talk with the procurement teams of some of the largest companies in the UK about risk and ethics in our industry the conversation quickly turned to RFPs and how to do them…

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What is Reverse Logistics? Benefits and Best Practices

Today’s online shopper expects to be able to return their purchases, which means efficient reverse logistics is essential to modern supply chain management.  Many businesses struggle to effectively…

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10 years of Gophr: 10 things i’ve learned about running a courier business

It’s hard to believe, but Gophr celebrated its 10th anniversary last month. As I reflect on this milestone, I want to take a moment to thank everyone who’s been part of this journey. The customers,…

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Gophr In-app Courier Training: How we improve delivery standards

Gophr's In-App Courier Training: How it improves delivery standards   If a decade in same day deliveries has taught us anything it's that courier quality matters. Particularly for our clients.…

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AI in Logistics: Transforming the Logistics Industry

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Best Ways to Optimise Last Mile Logistics

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Green Logistics: How to Make Your Operations Greener

The logistics industry accounts for 9% of global greenhouse gas emissions, and with the growing awareness around global warming and climate change, companies need to act. And while we know there’s…

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Urgent vs Direct Deliveries: What’s the difference and how to book them

There’ll often come a time when you need to move things from A to B as a matter of urgency, but you might not know which delivery service to pick.  We’re going to run through 2 of the fastest same…

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Last mile delivery: Explained

While every link in the supply chain plays a vital role in getting parcels to where they need to be, last mile delivery is the make-or-break moment for retailers and their customers.  Handle it…

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Ship From Store: Same Day or Next Day – How it Works and How to Get Set up

Interest in direct-from-store shipping has increased dramatically among independent retailers and nationwide retail chains over the last couple of years, and it’s not hard to see why. It improves…

Read More



Professional Services – Case Studies Sector

Salesforce: Keeping their London office moving with smart same-day delivery

Salesforce’s London office, like any busy workplace, depends on smooth-running logistics to keep everything ticking along. Their facilities and post room teams need delivery solutions that can keep…

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Gophr x Miel Bakery – setting up same day for cakes and bakes

We were happy to help patisserie chef Shaheen Peerbhai, and her husband Arjun – who run the Miel Bakery – get set up when Covid lockdowns meant they needed a way to bring their bakery to their…

Read More


How Motion Picture Solutions meet urgent same day delivery deadlines nationwide with Gophr’s direct, sustainable fleet

Motion Picture Solutions (MPS) masters and delivers world-class content for major studios and independent distributors. Challenge is: there’s lots of high-value moving parts, lots of bookers and ever…

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How leading digital agency, Brainlabs, took their company culture remote thanks to same-day delivery

When the world went into lockdown, businesses quickly realised that the office culture they’d spent years building was quite a challenge to share with remote workers.  Our same-day courier service…

Read More


Gophr x Hofy: Helping remote workers feel right at home

WFH went from being a hard-won perk to being standard practice overnight. But if people can't come to the office, you need to take the office to them.  That's a lot of bulk to deliver, and that's…

Read More


Salesforce: Keeping their London office moving with smart same-day delivery

Salesforce’s London office, like any busy workplace, depends on smooth-running logistics to keep everything ticking along. Their facilities and post room teams need delivery solutions that can keep…

Read More


Gophr x Miel Bakery – setting up same day for cakes and bakes

We were happy to help patisserie chef Shaheen Peerbhai, and her husband Arjun – who run the Miel Bakery – get set up when Covid lockdowns meant they needed a way to bring their bakery to their…

Read More


How Motion Picture Solutions meet urgent same day delivery deadlines nationwide with Gophr’s direct, sustainable fleet

Motion Picture Solutions (MPS) masters and delivers world-class content for major studios and independent distributors. Challenge is: there’s lots of high-value moving parts, lots of bookers and ever…

Read More


How leading digital agency, Brainlabs, took their company culture remote thanks to same-day delivery

When the world went into lockdown, businesses quickly realised that the office culture they’d spent years building was quite a challenge to share with remote workers.  Our same-day courier service…

Read More


Gophr x Hofy: Helping remote workers feel right at home

WFH went from being a hard-won perk to being standard practice overnight. But if people can't come to the office, you need to take the office to them.  That's a lot of bulk to deliver, and that's…

Read More



Grocery – Case Studies Sector

How Gophr supported Asda to deliver their award-winning Express service; the full online product range delivered to your door same-day

After establishing themselves in the rapid grocery space, Asda wanted a different kind of offer that delivered what their customers really wanted; a full range of groceries, delivered in as little as…

Read More


How ethical grocer, Farmdrop, met festive surge demand through a flexible same day fleet

When a business relies on last-mile logistics to deliver perishable goods, demand fluctuations are a common issue. Investing in a small in-house fleet avoids wasted capacity, but what happens when…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More


How Gophr supported Asda to deliver their award-winning Express service; the full online product range delivered to your door same-day

After establishing themselves in the rapid grocery space, Asda wanted a different kind of offer that delivered what their customers really wanted; a full range of groceries, delivered in as little as…

Read More


How ethical grocer, Farmdrop, met festive surge demand through a flexible same day fleet

When a business relies on last-mile logistics to deliver perishable goods, demand fluctuations are a common issue. Investing in a small in-house fleet avoids wasted capacity, but what happens when…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More



Expansion – Case Studies Tag

How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More



Ship-from-Store – Case Studies Tag

How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More



Secure Delivery – Case Studies Tag

How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More



Remote Working – Case Studies Tag

Gophr x Miel Bakery – setting up same day for cakes and bakes

We were happy to help patisserie chef Shaheen Peerbhai, and her husband Arjun – who run the Miel Bakery – get set up when Covid lockdowns meant they needed a way to bring their bakery to their…

Read More


How leading digital agency, Brainlabs, took their company culture remote thanks to same-day delivery

When the world went into lockdown, businesses quickly realised that the office culture they’d spent years building was quite a challenge to share with remote workers.  Our same-day courier service…

Read More


Gophr x Hofy: Helping remote workers feel right at home

WFH went from being a hard-won perk to being standard practice overnight. But if people can't come to the office, you need to take the office to them.  That's a lot of bulk to deliver, and that's…

Read More


Gophr x Miel Bakery – setting up same day for cakes and bakes

We were happy to help patisserie chef Shaheen Peerbhai, and her husband Arjun – who run the Miel Bakery – get set up when Covid lockdowns meant they needed a way to bring their bakery to their…

Read More


How leading digital agency, Brainlabs, took their company culture remote thanks to same-day delivery

When the world went into lockdown, businesses quickly realised that the office culture they’d spent years building was quite a challenge to share with remote workers.  Our same-day courier service…

Read More


Gophr x Hofy: Helping remote workers feel right at home

WFH went from being a hard-won perk to being standard practice overnight. But if people can't come to the office, you need to take the office to them.  That's a lot of bulk to deliver, and that's…

Read More



Pharmacy – Case Studies Sector

DocTap’s in-house fleet was distracting them from growth. Here’s how we helped

DocTap is part of a new generation of healthcare providers focussed on improving access to healthcare when and where people need it - offering same day GP appointments across London, supported by…

Read More


How Qured built one of the UKs biggest at-home medical testing networks (and won a major airline contract) powered by on-demand same-day delivery

Qured has always focussed on at-home services, but over the course of the pandemic, it pivoted from a GP visiting service to become one of the UK's leading rapid testing providers. A pivot made…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


DocTap’s in-house fleet was distracting them from growth. Here’s how we helped

DocTap is part of a new generation of healthcare providers focussed on improving access to healthcare when and where people need it - offering same day GP appointments across London, supported by…

Read More


How Qured built one of the UKs biggest at-home medical testing networks (and won a major airline contract) powered by on-demand same-day delivery

Qured has always focussed on at-home services, but over the course of the pandemic, it pivoted from a GP visiting service to become one of the UK's leading rapid testing providers. A pivot made…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More



API Integration - Case Studies Tag

How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How retail tech platform, Dropit, delivered ‘hands-free’ shopping during the pandemic

Despite shops reopening last June, footfall for Central London retailers was down 72%. Tourists and locals alike were wary of visiting stores like they used to. Our couriers helped Dropit to give…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

Some things are straightforward to deliver, but when it comes to medication, it’s a different ballgame. This is something digital pharmacy, Phlo, knows all too well; consider a long list of security…

Read More


How retail tech platform, Dropit, delivered ‘hands-free’ shopping during the pandemic

Despite shops reopening last June, footfall for Central London retailers was down 72%. Tourists and locals alike were wary of visiting stores like they used to. Our couriers helped Dropit to give…

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

Co-op, the nation’s convenience store, wanted to expand rapidly and reliably. After establishing a convenience store in every corner of the land, they faced the challenge of finding a delivery…

Read More



Retail - Case Studies Sector

Screwfix Sprint, the first of its kind on-demand delivery service – from pilot to 500 stores nationwide

Screwfix understands how busy the nation’s tradespeople are, and for many, time is money when they have to leave the site to collect the required tools or materials to complete a job. As part of…

Read More


How Leyland SDM rolled out a turnkey same day solution to all 33 stores with Gophr’s versatile fleet

Recognising the busy schedules of London’s tradespeople, Leyland SDM understood the importance of time, as it often equates to money lost when tradespeople have to leave job sites to collect tools or…

Read More


How leading electrical wholesaler, Rexel, launched their ship-from-store same day delivery service, Rexel Rapid, to help keep tradespeople on the tools

Rexel is combining the power of Gophr’s nationwide couriers and their local  branches to provide tradespeople with the supplies they urgently need with a 90 minute delivery service, Rexel Rapid. The…

Read More


How iSmash launched a nationwide same-day service to take ultimate convenience to their customers

In Spring 2020, when lockdown required everyone to stay behind closed doors, iSmash turned to Gophr to help adapt their existing repair service. With everyone clearing through the dreaded junk drawer…

Read More


How retail tech platform, Dropit, delivered ‘hands-free’ shopping during the pandemic

Despite shops reopening last June, footfall for Central London retailers was down 72%. Tourists and locals alike were wary of visiting stores like they used to. Our couriers helped Dropit to give…

Read More


Screwfix Sprint, the first of its kind on-demand delivery service – from pilot to 500 stores nationwide

Screwfix understands how busy the nation’s tradespeople are, and for many, time is money when they have to leave the site to collect the required tools or materials to complete a job. As part of…

Read More


How Leyland SDM rolled out a turnkey same day solution to all 33 stores with Gophr’s versatile fleet

Recognising the busy schedules of London’s tradespeople, Leyland SDM understood the importance of time, as it often equates to money lost when tradespeople have to leave job sites to collect tools or…

Read More


How leading electrical wholesaler, Rexel, launched their ship-from-store same day delivery service, Rexel Rapid, to help keep tradespeople on the tools

Rexel is combining the power of Gophr’s nationwide couriers and their local  branches to provide tradespeople with the supplies they urgently need with a 90 minute delivery service, Rexel Rapid. The…

Read More


How iSmash launched a nationwide same-day service to take ultimate convenience to their customers

In Spring 2020, when lockdown required everyone to stay behind closed doors, iSmash turned to Gophr to help adapt their existing repair service. With everyone clearing through the dreaded junk drawer…

Read More


How retail tech platform, Dropit, delivered ‘hands-free’ shopping during the pandemic

Despite shops reopening last June, footfall for Central London retailers was down 72%. Tourists and locals alike were wary of visiting stores like they used to. Our couriers helped Dropit to give…

Read More



Peak Season - Case Studies Tag

How ethical grocer, Farmdrop, met festive surge demand through a flexible same day fleet

When a business relies on last-mile logistics to deliver perishable goods, demand fluctuations are a common issue. Investing in a small in-house fleet avoids wasted capacity, but what happens when…

Read More


How ethical grocer, Farmdrop, met festive surge demand through a flexible same day fleet

When a business relies on last-mile logistics to deliver perishable goods, demand fluctuations are a common issue. Investing in a small in-house fleet avoids wasted capacity, but what happens when…

Read More



Gophr Case Studies

Screwfix Sprint, the first of its kind on-demand delivery service – from pilot to 500 stores nationwide

Screwfix understands how busy the nation’s tradespeople are, and for many, time is money when they have to leave the site to collect the required tools or materials to complete a job.

Read More


Salesforce: Keeping their London office moving with smart same-day delivery

Salesforce’s London office, like any busy workplace, depends on smooth-running logistics to keep everything ticking along. Their facilities and post room teams need delivery solutions that can keep up with the everyday demands of a fast-paced environment.

Read More


Gophr x Miel Bakery – setting up same day for cakes and bakes

When WFH went from being a perk to standard practice overnight, businesses all over the country faced the challenge of taking the office to their workforce.

Read More


How Motion Picture Solutions meet urgent same day delivery deadlines nationwide with Gophr’s direct, sustainable fleet

Motion Picture Solutions masters and delivers world-class content for major studios and independent distributors. Challenge is: there’s lots of high-value moving parts, lots of bookers and ever changing content which at times can affect delivery deadlines...

Read More


How Leyland SDM rolled out a turnkey same day solution to all 33 stores with Gophr’s versatile fleet

Leyland SDM discussed their need for a flexible fleet that could deliver anything, anywhere. Gophr’s vehicle options were just right for their product range, with items ranging in size from paint brushes to ladders.

Read More


How Gophr supported Asda to deliver their award-winning Express service; the full online product range delivered to your door same-day

After establishing themselves in the rapid grocery space, Asda wanted a different kind of offer that delivered what their customers really wanted; a full range of groceries, delivered in as little as 60 minutes.

Read More


How leading electrical wholesaler, Rexel, launched their ship-from-store same day delivery service, Rexel Rapid, to help keep tradespeople on the tools

Rexel is combining the power of Gophr’s nationwide couriers and their local branches to provide tradespeople with the supplies they urgently need with a 90 minute delivery service, Rexel Rapid...

Read More


How Qured built one of the UKs biggest at-home medical testing networks (and won a major airline contract) powered by on-demand same-day delivery

Qured have always focussed on at-home services, but over the course of the pandemic they pivoted from a GP visiting service to become one of the UKs leading rapid testing providers.

Read More


How iSmash launched a nationwide same-day service to take ultimate convenience to their customers

In Spring 2020, when lockdown required everyone to stay behind closed doors, iSmash turned to Gophr to help adapt their existing repair service and support their customers in getting their device to the repair workshops.

Read More


How ethical grocer, Farmdrop, met festive surge demand through a flexible same day fleet

When relying on last-mile logistics to deliver perishable goods, demand fluctuations are a common issue, but what happens when it surges above your in-house fleet capacity?

Read More


How leading digital agency, Brainlabs, took their company culture remote thanks to same-day delivery

When the world went into lockdown, businesses quickly realised that the office culture they’d spent years building was quite a challenge to share with remote workers.

Read More


How Phlo, the UK’s first same-day, online pharmacy is using quick and secure delivery to drive national expansion and disrupt an industry

When it comes to delivering medication, security checks and patient sensitivities means the delivery experience quickly becomes more than getting orders from A to B.

Read More


How retail tech platform, Dropit, delivered ‘hands-free’ shopping during the pandemic

When the highstreet reopened in the midst of a pandemic, retailers wanted to offer a more reassuring delivery option to regain the trust of the British public.

Read More


How Co-op rolled out their same-day delivery service from local pilot to 200 stores nationwide in 6 months

When the nation’s favourite convenience store wanted to expand in those hard-to-reach locations, they faced the challenge of finding a delivery partner outside of London.

Read More


Gophr x Hofy: Helping remote workers feel right at home

When WFH went from being a perk to standard practice overnight, businesses all over the country faced the challenge of taking the office to their workforce.

Read More



A courier’s guide to peak season shipping report

A Courier’s Guide To Peak Season Shipping

Holiday season 2020 put retailers and their carriers to the test like no other… but it looks like 2021 might push them even harder.

If you want to discover a courier’s perspective on the challenges, seize the opportunities and start preparing for the holiday season ahead of schedule, our new report is for you.

    We will use your information to email you this report and other relevant content. You can unsubscribe at any time from our emails.

    A Courier’s Guide To Peak Season Shipping

    Holiday season 2020 put retailers and their carriers to the test like no other… but it looks like 2021 might push them even harder.

    If you want to discover a courier’s perspective on the challenges, seize the opportunities and start preparing for the holiday season ahead of schedule, our new report is for you.

      We will use your information to email you this report and other relevant content. You can unsubscribe at any time from our emails.

      A Courier’s Guide To Peak Season Shipping

      Holiday season 2020 put retailers and their carriers to the test like no other… but it looks like 2021 might push them even harder.

      If you want to discover a courier’s perspective on the challenges, seize the opportunities and start preparing for the holiday season ahead of schedule, our new report is for you.

        We will use your information to email you this report and other relevant content. You can unsubscribe at any time from our emails.


        Gophr Illustration H1 Mobile

        Blog-draft

        Stronger, faster, better: How electric bikes have helped us triple the size of our London bike zone

        First up, what is the bike zone? It’s the designated area in London where your Gophr deliveries are eligible to be booked on push bikes or cargo bikes.   And triple the size. Really? Yep 3x. Made…

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        Same Day Delivery comes in many different ‘flavours’

        Same day delivery was once associated with bouquets of flowers, legal documents and forgotten keys. Fast forward a lockdown or three, with people demanding greater convenience, same day is fast…

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        Hub to Home: Bundled or unbundled?

        There’s a maxim in delivery that the ‘last mile’ is the most difficult and expensive of all the miles. Estimates put it at 40 - 50% of the total fulfilment cost, and that’s before you factor in the…

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        Supporting our people and the planet

        We think of sustainability as being two-fold; people and planet. We’ve always worked very hard at making sure we go further than others in our sector on the people side, making sure we do better by…

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        Learn the first steps to building the ultimate same-day logistics management platform

        Updated: 22/12/19 Our same-day logistics management platform is fundamental to everything we do at Gophr. So, we thought we’d share how we built the brains of our business. We’ll explain how our…

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        Surcharges

        SURCHARGES   Certain surcharges may be payable by you in addition to the carriage fees which are set out as the cost for the standard delivery of your order. When a surcharge is payable, it may…

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