What’s new in this updated version of the app for couriers:

  • Improvements to the location tracking when the app is in the background and fixed the zoom in the current location, it will now show the entire route by default

  • We’ve added a new attention level to the top left menu, to indicate urgent errors to be attended to or actions that can be reviewed later

  • System updates have been added to keep our technology up to date and iron out previously reported performance issues

What’s new in this updated version of the app for couriers:

  • Introducing KPI boost points to reward daily good performance, risky jobs are now called Hero and along with first-time new job notifications they will allow you to gain access to higher-paying jobs and early release of the next day work

  • We’ve extended the ID check functionality to allow for both age and identity verification at delivery as required by any customer which needs this extra confirmation

  • System updates have been added to keep our technology up to date and iron out previously reported performance issues

What’s new in this updated version for the customer’s booking app:

  • You can now select from your favourites to book a new job to save time typing and searching for addresses
  • Direct jobs are now available on mobile too, bringing the app closer to provide similar services than our browser booking engine
  • We’ve fixed the job feedback process which was not being updated properly, rest assured previously submitted feedback has been saved
  • System updates and data management changes have been added to keep our technology up to date and improve map functions

What’s new in this updated version of the app for couriers:

  • No more delay on location-based waiting charges, which was causing unnecessary extra steps for completing jobs

  • Improvements to the photo ID to make it available offline even before you need it

  • Added support for exceptions reporting at delivery when multi-routes instructions are unclear or can’t be followed

  • Fixed the bug with the working status switch synchronisation after switching ON/OFF from the main screen

  • Displaying expired notifications messages instead of just showing an empty jobs screen

What’s new in this updated version of the app for couriers:

  • Now you can keep all your documents up to date directly from your app, we will send you reminders and show you every step of the way to make sure all your legal bits are in order to carry on working with us

  • The geotagging module now allows you to see where you are whilst pining new locations on the map, useful for sorting out places that are in poorly mapped areas

  • Additionally, we’ve also made some improvements on data processing loading so your job manifest load smoothly

What’s new in this updated version of the app for couriers:

  • Direct jobs are being launched this week for a select group of customers, you’ll be expected to take these without making any intermediate stops, at a premium rate

  • The navigation tool selector is now officially available for all devices! No more manual typing of addresses when you choose a different navigation app from your phone

  • From now on the system will only allow you to check in at one job location at a time, this is to prevent confusion when delivering multiple packages and to keep the job completion times more accurate
  • Additionally, we’ve also made some bug fixes and improvements due to platform updates, to keep the app up to date with the new technologies

What’s new in this updated version of the app for couriers:

  • Additional functionality available for the geotagging address directory helper:

    • Comments on each map location with additional tips or improvement feedback

    • Photos on each location type for the additional details that don’t show on a map

    • Street view panoramas of the available locations to help you find the exact entrance

    • Voting enabled so you can have your say on which entries are more accurate

  • Improvements to data loading and internal logging to make following up on issues reported easier

  • We’ve also made some bug fixes and improvements due to platform updates, to keep the app up to date with the new technologies

What’s new in this updated version of the app for couriers:

  • You can now add comments on address directory locations, so that you can share tips with your colleagues about how access to job locations

  • Submitting waiting time that is less than the chargeable amount will now be detected, so you can verify the time before proceeding
  • In an ideal world no one would be late, but life happens and sometimes is not perfect so now you’ll have a reminder to call customers when you’re running late

  • You can up-vote (or down-vote) locations, but how many people has voted before? and how do you know your vote counts? That’s easy, voting counts are now visible

  • Support team doesn’t seem know which job you’re talking about more often than necessary which is why now the message shows with the job id pre-filled

 

Additional improvements we have included for you because we’re nice:

  • The notification timeout sound went AWOL on the last version, now it’s back

  • Some of you might have been experiencing some refresh and tab switching errors which made things disappear at inconvenient times. Apologies, it shouldn’t happen anymore

What’s new in this updated version of the app for couriers:

  • The application process for new couriers has been improved, files are uploaded without cropping them into a square.

  • When signing off jobs, feedback can be submitted/skipped in one click.

  • You will now be able to choose if you want to update the address directory when you check in at the delivery location.

  • New option to vote for address directory markers that you find most useful can be up-voted and the ones less accurate can be down-voted.

  • Added route updates on the map view when your location changes significantly.

Additional improvements we have included for you because we’re nice:

  • The duty status switch color and text message out of synchronisation has been fixed, you’ll get an alert if your status is off but you still have incomplete jobs in your manifest.

  • New refresh and visual improvements when changing tabs and displaying new job notifications.

  • The notification sounds that are not for jobs will now have your default ringtone sound instead of the new job sound.

What’s new in this updated version of the app for couriers:

  • Improvements on the loading of new notifications after claiming a job from the board that was causing delays and having to repeat the process.

  • Added a new pull to refresh feature on all job lists: manifest, sequence and board. This will allow you to request the newest data whenever you need to.

  • Failures on the network will no longer clear your list of jobs. You’ll be able to continue viewing the information for seven minutes until the network comes back up.

  • We’ve included in this version some behind the scenes bug fixes and improvements on the logging.