What’s new in this updated version of the app for couriers:

  • The application process for new couriers has been improved, files are uploaded without cropping them into a square.

  • When signing off jobs, feedback can be submitted/skipped in one click.

  • You will now be able to choose if you want to update the address directory when you check in at the delivery location.

  • New option to vote for address directory markers that you find most useful can be up-voted and the ones less accurate can be down-voted.

  • Added route updates on the map view when your location changes significantly.

Additional improvements we have included for you because we’re nice:

  • The duty status switch color and text message out of synchronisation has been fixed, you’ll get an alert if your status is off but you still have incomplete jobs in your manifest.

  • New refresh and visual improvements when changing tabs and displaying new job notifications.

  • The notification sounds that are not for jobs will now have your default ringtone sound instead of the new job sound.

What’s new in this updated version of the app for couriers:

  • Improvements on the loading of new notifications after claiming a job from the board that was causing delays and having to repeat the process.

  • Added a new pull to refresh feature on all job lists: manifest, sequence and board. This will allow you to request the newest data whenever you need to.

  • Failures on the network will no longer clear your list of jobs. You’ll be able to continue viewing the information for seven minutes until the network comes back up.

  • We’ve included in this version some behind the scenes bug fixes and improvements on the logging.

What’s new in this updated version for the customer’s booking app:

  • The live chat button is now also accessible with the courier contact details, in case you’re unable to reach them.
  • Fixed the issue where the app would say the area is not covered, so that all the service details are loaded before any booking attempts are made.
  • We’ve made additional improvements to the look and feel of the app to make things run smoother.
  • System updates and data management changes have been added to keep our technology up to date, improve the way the app works, and remove issues for the latest devices.

What’s new in this updated version of the app for couriers:

  • Job information when doing long multi-drops will now be loaded and updated only when needed, so the list loads faster.

  • Single location jobs will not have the multi-drop confirmation checkbox that was showing sometimes, so it is now consistent for all single jobs.

  • The changes listed above resulted in additional reductions of loading times across the board, making the job completion process faster.

  • We’ve added some GPS improvements to make sure that your location is up to date when doing a job but not so aggressive in the updates when idle, saving battery life.

  • We’ve also made some bug fixes and improvements due to platform updates, to keep the app up to date with the new technologies.

What’s new in this updated version of the app for couriers:

  • Fixed the file errors that were preventing some of you to submit photos as proof of delivery when signing off jobs.

  • Improvements on the geotagging functionality:

    1. Turn-by-turn is shown by default if no other data is present
    2. You have a skip option if you need to move on to the next job quickly.
  • Login from social platforms will now request authorisation again if something fails.

  • We have also made some bug fixes and improvements due to platform updates, to make the app run smoother.

What’s new in this updated version of the app for couriers:

  • As you’re aware now we have new vehicle types, cars, small vans and large vans. So we’ve made the app compatible with this new feature.
  • The ETAs for future scheduled jobs will now be visible, bear in mind these will be more accurate the closer the time for the job to start as we cannot predict, for example, where you will be the following day.
  • You’ll notice that now the addresses on job board are protected, in line with our updated T&Cs we will only enable the currently assigned couriers to have access to complete addresses.

Additional improvements we have included for you because we’re nice:

  • The order refusals flow is now smoother and faster to prevent the initial confusion when completing this kind of jobs.
  • We’ve improved the waiting time clock to account for network time differences and the app being in the background or shut down.
  • The app now manages in a more sensible way the suspended state, when access is restricted to essential parts of the application.
  • Fixed some errors appearing on the diagnostics tool that were affecting app tracking and internal service records.
  • System updates and data management changes have been added to improve the way the app works and remove issues for Android 8 and iOS 11 users.
  Important note: If you’re running Android 8 you might still find that the sound for the notifications doesn’t always work as expected, we’re working on fixing this as soon as possible!

What’s new in this updated version of the app for couriers:

  • We have enabled a new diagnostics tool to help when you suspect there are issues preventing the app from functioning correctly (e.g. location updates, notifications) you can find it in the app menu or your profile settings.

  • There will be new options available: cars and large-vans. If your vehicle falls into any of these 2 categories we might require you to get in touch with us.

  • You’ve got mail! we have updated our Terms and Conditions so look up for the notice in your inbox. If you want to check them out now just click here.

 

Additional improvements we have included for you because we’re nice:

  • Added some changes to refine the GPS tracking including reduced location updates in case the app is working overnight.

  • Fixed repeated network calls that were keeping the app unnecessarily busy.

  • We have also included improvements to the signature image loading.

  • Last but not least, we’ve taken care of a few issues with the app loading and background services to keep everything running smoothly.

What’s new in this updated version of the app for couriers:

  •  We’ve reduced the location updates frequency based on distance to preserve battery life.

  • We have a new notification that alerts you when you arrive too early to the delivery location. This will prevent you from wasting your time and reduce customer complaints.

  • Some files were not being uploaded properly because they were to heavy so we’ve improved the way we load images from your camera into our app.
 

Additional improvements we have included for you because we’re nice:

  • The tracking service has been refined to prevent some issues that were causing your location to stop updating on our server.

  • System updates and data management changes have been added to improve the way the app works and keep our technology up to date with current advances.

What’s new in this updated version for the customer’s booking app:

  • We’ve fixed the settings for job deadlines that have been presenting some errors when loading old drafts or booking outside of regular hours.
  • The error loading working area for new users is now sorted and it is no longer necessary to restart the app after login.
  • Adding job locations is now faster as we’re only checking the addresses when they change instead of every step of the way.

Additional improvements we have included for you because we’re nice:

  • The courier details should be available with just a tap on the job tracking, the swipe function has been disabled for now.
  • System updates and data management changes have been added to improve the way the app works and keep our technology up to date with current advances.

What’s new in this updated version of the app for couriers:

  • Some jobs may now require you perform an ID check and the recipient will have the possibility to refuse some or all of the items in the order.

  • The app will be able to indicate if a new version is available for you to download from the next version onwards.

 

Additional improvements we have included for you because we’re nice:

  • The application process has been simplified so that it is smooth and fast.

  • Full text on notifications received while the app was closed.

  • Added a few system, copy, and style changes to maintain everything clear.